Applies to new sign-ups only
This promo is only applicable for Singapore-registered companies.
E Pay payments are secure and follow security protocols to ensure your transactions are safe. Multi-level standard E wallet security measures are in place. Payment is via QR code.
E Pay enables easier tracking and recording of all transactions made in real-time. It’s safer too, as couriers don’t have to carry cash, should any mishaps happen.
This will be aligned with Grab T&Cs according to the time of implementation.
It may be due to a number of reasons;
E wallet has insufficient balance.
No internet or poor connection
Authorization is not provided (PIN or TAC)
The OTP (one-time password) entered was incorrect
If the problem persists, you can still pay with cash.
A successful payment confirmation will be reflected on your mobile phone in real-time. An official DHL receipt will be provided.
Each transaction has a unique dynamic QR code and refreshes every 10 minutes. Therefore, no particulars will be stored within the DHL system.
At the moment, this is only implemented for on-route cash shipments and those collected or dropped off at our service points.
Please refer to our DHL website for more information on E Pay.
At the moment, we are not advised of any additional charges for using this service. This will follow prevailing provider T&Cs.
Currently, E pay will support local PHP currency.
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